Privacy Policy

FROM SAL takes your privacy seriously and we will only use your personal information (name, address, telephone number or email address) to provide products and services you have requested from us.

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase FROM SAL, we collect the personal information you give us such as your name, address and email address as part of the buying and selling process.

When you browse our website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we will send you a quarterly newsletter about FROM SAL telling you of new products and other updates.

SECTION 2 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Where we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.

Your information, which we use for marketing purposes, will be kept with us until you notify us that you no longer wish to receive this information.

If you change your mind you may withdraw your consent for us to contact you at any point. You can do this by unsubscribing via the website or emailing us at info@fromsal.co.uk

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law, or if you fail to comply with our Terms and Conditions.

 

SECTION 4 - E-COMMERCE PLATFORM – WORDPRESS AND WOOCOMMERCE

The FROM SAL website is hosted on1&1.Wordpress’ online e-commerce platform, Woocomerce, enables us to sell our products and services to you. Your data is stored through WordPress’ data storage, databases and the general WordPress application. WordPress stores your data on a secure server behind a firewall.

Payment
If you choose a direct payment gateway to complete your purchase, then WORDPRESS stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read WordPress’ Terms of Service.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Links
Where you click on a link on our website and it directs you away from our site, we are not responsible for the privacy practices of the other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

We take all reasonable precautions, and follow industry best practices to protect your personal information and to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 – COOKIES

We use google analytics.

To keep track of cart data, WooCommerce makes use of 3 cookies:

• woocommerce_cart_hash
• woocommerce_items_in_cart
• wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

 

SECTION 8 - AGE OF CONSENT

By using this site you confirm that you are a minimum of 18 years of age.

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@fromsal.co.uk